Privacy

Draft. Last updated before launch.

This page explains, in plain words, what WarmLine collects and why.

This website

This marketing site has no accounts, forms, cookies or tracking scripts. Our hosting provider keeps standard server logs (such as IP address and pages requested) for security.

The WarmLine service

When you enroll someone, we collect what we need to call them and keep you informed: their name, phone number, city, time zone and the notes you choose to add; your name, email and, optionally, a mobile number for alerts.

Calls are processed by our voice and telephony providers to hold the conversation, and we keep a transcript and a short summary so you and the care team can see how they're doing.

Who can see it

Only the people given access to that person's account: family members you add, or the staff of the care provider who enrolled them. Partners who resell WarmLine see billing and counts, not personal details.

What we don't do

We don't sell personal information or use it for advertising.

Your choices

You can stop the calls, change what's shared, or ask us to delete a person's data at any time by writing to support@example.com.